aarp life insurance Contact, Phone Number

I want to ask for help. My mom died January four 2015. My eldest sis said she has a special power of atty. So we as brothrs and sis left in the phil. Assumed that after claiming the insurance. She was told by my mom to equally distribute the claims, but until now. She said there are still documnt that has to be submitted like hospital records which i doubted bcause the only requiremnt are death cert. And the claim form. My mom s age is out of contestability period. Should i doubt if the claims has been taken already?pls help my dad is paralyzed and needs financial and medical assidstance where in that money is a big help.

I want to ask for help. My mom died January four 2015. My eldest sis said she has a special power of atty. So we as brothrs and sis left in the phil. Assumed that after claiming the insurance. She was told by my mom to equally distribute the claims, but until now. She said there are still documnt that has to be submitted like hospital records which i doubted bcause the only requiremnt are death cert. And the claim form. My mom s age is out of contestability period. Should i doubt if the claims has been taken already?pls help my dad is paralyzed and needs financial and medical assidstance where in that money is a big help. My mom name is olario glenn advincula.