Bar Louie Corporate Office Phone Number

My daughter and I went for dinner tonight at Bar Louie at Baybrook mall Houston, TX. I normally do not write complaints, however I think corporate needs to give some attention to this location. Every table that is outside was filthy filled with dishes, tables on the inside were all filled with dirty dishes. There was no where to sit due to all the dirty tables. The floors were filthy. We sat at the bar to order dinner. The only one working was the bartender, Johnathan. We were there approximately and hour not one waitress bothered to clean any tables, sweep the messy floors that was riddled with napkins straws etc. They were too busy adding there tips to the computer rather than helping customers. We watched three families come in and clean their own table so they would have a place to sit. I hope you can take some action and get that place cleaned up or re-train the manager on duty to start doing their job that I am sure she/he was hired to do. We have always enjoyed going to Bar Louie, but this experience was not the best I hate to report. I think it is ashamed your employees did not care enough about their place of employment.

I visited your location in Lynhurst Legacy Village and was embarrassed and humiliated by the manager " SAM". This was by far the worst dining experience of my life. The waitress was very nice and we really enjoyed ourselves until EVERYTHING WENT SOUR. Upon obtaining our checks for the meals we had a few questions in relation to gratuity. "SAM" came out to the table screaming and waving his hands standing next to my 60 year old mother and totally Embarrassing and HUMILIATING causing EVERYONE IN THE establishment to stop and Focus on my family yelling" the bill is as stands and if you have problem call the the GM or my store manager )never to give me the number until I requested). Today at my daughter's request we decided to go to bar louie to have a nice meal for my daughter's 17th Birthday. I never came to bar louie and expected to be DISRESPECTED and showed such HORRIBLE CUSTOMER SERVICE because I had a question in regards to my bill. I never came with intent not to pay. I CAME AS WE OFTEN DO TO ENJOY OURSELVES AND ENJOY MY FAMILY who came out for a meal with my daughter. THIS WAS BY FAR THE MOST HORRIBLE EMBARRASSING AND HUMILATING EXPERIENCE and BY FAR THE WORST CUSTOMER SERVICE DISPLAYED by the manager "SAM". I AM A PROFESSIONAL AND I DO KNOW THAT customer service is key. I was accused of making a reservation and yelled at in front of the ENTIRE RESTURAUNT. Causing all the patrons to stop and FOCUS on my entire family. I am still in shock at the POOR DISGRACEFUL DISPLAY OF CUSTOMER SERVICE THAT WAS RENDERED. Due to my question about added gratutiy to the bill. NOW my daughter's day is completely ruined. My family was COMPLETELY EMBARRASSED AND HUMILIATED in front of everyone. I HAVE NEVER EXPERIENCED ANYTHING SO UNSATISFYING AND DISGRACEFUL. I am upset. Needless to say my husband payed our bill and we departed. )most likely NEVER TO RETURN). We HAVE NEVER EVER been treated this way anywhere that we dine. WE ARE NOT PLEASED.

Hello I’m just wanting to get my two checks before the holidays please. Merry Christmas.